Downloaded Model's Pose Not Resetting Even After Re-Downloading

I downloaded the Judy Hopps Blendswap model a while ago. As I didn’t know how pose mode worked, I played around with it a little bit, managing to move the eyes down, twisting an ear, and moving an arm. I somehow saved over the original pose, so I deleted the file, cleared my recycle bin, and downloaded a fresh copy. It downloaded with the changes I made, and the changes are obvious. Using “reset pose” doesn’t work. I don’t know what’s causing the rig to get incorrect starting data.