Help! A Problem with Directx!

General Forums Off-topic Chat
1

Hi all. I have a technical problem with my pc, not with Blender specifically, but I figured some of you would be helpful to the solution to the problem. Here’s the story:
I wanted to watch a video, and when I open it, Windows Media Player doesn’t show an error message, but would play the video as an audio file, showing the first frame of the video and playing the audio. I looked for a solution, and many said that it was a problem in the codec of the video, but I checked the codec and it was fine.

The Screenshot of the Problem.png1732×840 219 KB


Then, I wanted to play a 3D game (Just Cause 2), but that’s when I figured that the problem in the computer was bigger: an error message showed:

“The program can’t start because d3dx10_41.dll is missing from your computer.”
I was struck by this, and figured that the problem regarded Directx. So, I installed a new Directx, but the problem remains! I want your help!.

2

The error says “d3dx10_41.dll” is missing. So that’s what you have to get. Now, you can download the file from the internet but you have to be really careful. Make sure you download it from a trusted site. After downloading, place it in your %systemroot%\system32 or (sysWOW64 if you’ve 64bit windows). (eg. C:\windows\system32) But the problem with the video is most probably a codec problem. Try using other media players like VLC. If the same problem occurs then there’s something wrong with the video. Hope it helps.

3

If you haven’t fixed the problem yet do not download the DLL itself. That’s pretty much a guaranteed virus there. The DirectX 10 runtimes should be available from Microsoft. Download and install that (DX 11 should work, too) and it should fix the problem.