# Is blender 2.8 broken? Cant use add-ons **URL:** \ **Category:** Technical Support\ **Tags:** add-ons\ **Created:** [August 10, 2019, 7:00pm UTC](https://blenderartists.org/t/is-blender-2-8-broken-cant-use-add-ons/1173999 "2019-08-10T19:00:02Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Bromeo\_Googanheimer](https://blenderartists.org/user_avatar/blenderartists.org/bromeo_googanheimer/32/586309_2.png) [@Bromeo\_Googanheimer](https://blenderartists.org/u/Bromeo_Googanheimer)\ **Post date:** [August 10, 2019, 7:00pm UTC](https://blenderartists.org/t/is-blender-2-8-broken-cant-use-add-ons/1173999/1 "2019-08-10T19:00:02Z")
this is not exclusive to blender kits, however, for days I’ve tried to find a workaround to no avail. leaving me with wasting time and money on a blender cloud and blender kits subscription while unable to use either. I am now faced with a dwindling budget and running out of time. This is not your fault ever since I have installed blender 2.8 your add-on has ceased being able to be activated only greeting me with an error message after I install it and go to activate. I just wasted 8 hours with no fix and am so frustrated I am on the verge of quitting blender due to lack of resources to solve constantly reoccurring issues such as this one. I thought in some last effort prior to canceling my blender cloud and blender kits account id serial post this to every blender forum i can find ![Capture](https://blenderartists.org/uploads/default/original/4X/3/2/1/3218e4c564ddffc45edfc6ba4b3dfa5d1fafd7b4.png) ---
**Author:** ![zanzio](https://blenderartists.org/user_avatar/blenderartists.org/zanzio/32/38911_2.png) [@zanzio](https://blenderartists.org/u/zanzio)\ **Post date:** [August 10, 2019, 8:15pm UTC](https://blenderartists.org/t/is-blender-2-8-broken-cant-use-add-ons/1173999/2 "2019-08-10T20:15:28Z")
I don’t use this addon, so I’m not sure I can help much, but I do feel the need to tell you that there were major api changes in 2.8. Older addons had to be adjusted in order to work with it. This is the blender cloud addon right? Did you try the [latest version](https://cloud.blender.org/r/downloads/blender_cloud-latest-addon.zip)?: > **[Services on Blender Cloud](https://cloud.blender.org/services)** > > On Blender Cloud you can create and share personal projects, access our texture and HDRI library (or create your own), keep track of your production, manage your renders and much more! If you are still having trouble with this, or any other addons even though you are using the latest version, you could try deleting the old settings and addon files and relaunching blender (It should be C:/Users/[USER NAME]/AppData/Roaming/Blender Foundation/Blender). You can also try downloading the portable (.zip) for 2.79 and using that until they fix the issue with the addon if nothing else helps. If you create a folder named “config” under the folder named “2.79” that’s in the zip version, blender will save all its settings in that config folder, so it shouldn’t have issues with any left over files on your system. ---
**Author:** ![JohnMalcolm1970](https://blenderartists.org/user_avatar/blenderartists.org/johnmalcolm1970/32/543679_2.png) [@JohnMalcolm1970](https://blenderartists.org/u/JohnMalcolm1970)\ **Post date:** [August 10, 2019, 8:40pm UTC](https://blenderartists.org/t/is-blender-2-8-broken-cant-use-add-ons/1173999/3 "2019-08-10T20:40:06Z")
Blender Cloud and Blender Kit addon both work with the release version of 2.80 Someone else had an issue with Blender Kit a few days ago and seemed to get things working eventually > [@Blender 2.8 blender kit addon install error](https://blenderartists.org/t/blender-2-8-blender-kit-addon-install-error/1173445/10): > > Hello, so far I tried to run 32 bit blender with BlenderKit, but only on 32 bit machine, and eveyrthing worked as expected. If I get to someone who still has a 32bit OS, I will try again to see if I can reproduce the error. Sorry for not fixing this, but I’m simply not sure what is happening - the bug seems like a possible python version conflict, that doesn’t have much to do with BlenderKit. You can try to write in the python console in blender only this line - import json and try if it throw… ---
**Author:** ![g3ntile](https://blenderartists.org/user_avatar/blenderartists.org/g3ntile/32/583175_2.png) [@g3ntile](https://blenderartists.org/u/g3ntile)\ **Post date:** [August 10, 2019, 9:08pm UTC](https://blenderartists.org/t/is-blender-2-8-broken-cant-use-add-ons/1173999/4 "2019-08-10T21:08:01Z")
> [@Bromeo\_Googanheimer](#): > > to solve constantly reoccurring issues such as this one. I thought in some last effort prior to canceling my blender cloud and blender kits account id serial post this to every blender forum i can find This user looks like troll bot to me. Only posts negative things about blender across many social networks that doesn’t make sense. I you are not an autodesk bot, please explain better your problem. ---
**Author:** ![Bromeo\_Googanheimer](https://blenderartists.org/user_avatar/blenderartists.org/bromeo_googanheimer/32/586309_2.png) [@Bromeo\_Googanheimer](https://blenderartists.org/u/Bromeo_Googanheimer)\ **Post date:** [August 10, 2019, 9:47pm UTC](https://blenderartists.org/t/is-blender-2-8-broken-cant-use-add-ons/1173999/5 "2019-08-10T21:47:13Z")
sure. I am using blender 2.8 beta with the following addons for past few months with no issues they are, blender kits addon, blender cloud add on, and mega quixel mega scan import addon. now i have installed 2.8 after full release and now none of them work. So i have not said any bad things that is lie. I dont appreciate you saying that. I even included an image of the error log so I dont know why you would say im trying to tarnish blender when my inquiry is how to get blender cloud working because i have a paid membership that supports blender. smh. ---
**Author:** ![Bromeo\_Googanheimer](https://blenderartists.org/user_avatar/blenderartists.org/bromeo_googanheimer/32/586309_2.png) [@Bromeo\_Googanheimer](https://blenderartists.org/u/Bromeo_Googanheimer)\ **Post date:** [August 10, 2019, 9:53pm UTC](https://blenderartists.org/t/is-blender-2-8-broken-cant-use-add-ons/1173999/6 "2019-08-10T21:53:59Z")
thank you that directory is what i was looking for. Erased directory reinstalled all is good!!! and Blender Remains untarnished so rest easy @g3ntile ---
**Author:** ![JohnMalcolm1970](https://blenderartists.org/user_avatar/blenderartists.org/johnmalcolm1970/32/543679_2.png) [@JohnMalcolm1970](https://blenderartists.org/u/JohnMalcolm1970)\ **Post date:** [August 10, 2019, 9:56pm UTC](https://blenderartists.org/t/is-blender-2-8-broken-cant-use-add-ons/1173999/7 "2019-08-10T21:56:59Z")
Excellent. Glad you got it working ---
**Author:** ![g3ntile](https://blenderartists.org/user_avatar/blenderartists.org/g3ntile/32/583175_2.png) [@g3ntile](https://blenderartists.org/u/g3ntile)\ **Post date:** [August 10, 2019, 11:29pm UTC](https://blenderartists.org/t/is-blender-2-8-broken-cant-use-add-ons/1173999/8 "2019-08-10T23:29:26Z")
> [@Bromeo\_Googanheimer](#): > > y reinstalled all is good!!! and Blender Remains untarnished so rest easy @g3ntile I found your post because some user just created posted a link to this post below a GraphicAll build I uploaded that have nothing to do with your issue. Then I find another post exactly like this one on blender today, both in a sensacionalist language, and many negative comments from you throughout the bender forums. Your social media links in Blender.community contain broken links filled with these keywords aboout Blender being broken. That’s looks very bot/troll-like to me. If you are not, then try being more polite, do not flood the forums with the same questions and links to those questions everywhere, and wait for someone to answer. ---
**Author:** ![Bromeo\_Googanheimer](https://blenderartists.org/user_avatar/blenderartists.org/bromeo_googanheimer/32/586309_2.png) [@Bromeo\_Googanheimer](https://blenderartists.org/u/Bromeo_Googanheimer)\ **Post date:** [August 13, 2019, 12:54am UTC](https://blenderartists.org/t/is-blender-2-8-broken-cant-use-add-ons/1173999/9 "2019-08-13T00:54:25Z")
Will do. You are right my apologies. ---
**Author:** ![BlenderKit](https://blenderartists.org/user_avatar/blenderartists.org/blenderkit/32/512767_2.png) [@BlenderKit](https://blenderartists.org/u/BlenderKit)\ **Post date:** [August 13, 2019, 1:42pm UTC](https://blenderartists.org/t/is-blender-2-8-broken-cant-use-add-ons/1173999/10 "2019-08-13T13:42:27Z")
Thanks for resolving this guys. I think the situation with literally all broken addons are some wild API changes, and the mechanism where Blender tries to read the user-installed version of the addon, instead of the one that is in the release, even if that one has a newer version. This mechanism caused trouble to many people, but also- this problem will simply vanish with 2.81, because of how the mechanism works, and e.g. BlenderKit won’t release anymore so much code to test outside of the blender foundation’s own builds.