If you are using a standard lightsource with Raytraced Shadows on, make sure that you turn raytracing on in your rendering panel. If you have a spotlight, and use Buffered shadows, make sure the Shadow toggle is also on in your rendering panel.
Oh, and also make sure that you have your normals pointing the right direction. If you have a celing that only has one side, and the normal is pointing the wrong way, or if you have a two sided “thick” ceiling and both normals are pointing the wrong way, then you gotta fix that.