# Locating crash log file \[following instructions, can not find it\] **URL:** \ **Category:** Technical Support\ **Created:** [August 18, 2022, 8:10am UTC](https://blenderartists.org/t/locating-crash-log-file-following-instructions-can-not-find-it/1397469 "2022-08-18T08:10:28Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Bruno](https://blenderartists.org/user_avatar/blenderartists.org/bruno/32/1378655_2.png) [@Bruno](https://blenderartists.org/u/Bruno)\ **Post date:** [August 18, 2022, 8:10am UTC](https://blenderartists.org/t/locating-crash-log-file-following-instructions-can-not-find-it/1397469/1 "2022-08-18T08:10:28Z")
Hi. I am trying to find this: **Windows** On Windows the location is determined by the environment variable `TEMP`. If you haven’t modified this environment variable, it will point to `C:\Users\[your username]\AppData\Local\Temp\`. In order to locate the crash log, open the Windows Explorer (Win+E) and type `%TEMP%` into the path bar. The name of the crash log be the same as your project file, but with the file extension `.crash.txt`. If you haven’t previously saved the project before, it will be `blender.crash.txt`. The search %TEMP% doesn’t bring any results. Is it possible the file is located in a different folder? Thank you ---
**Author:** ![Okidoki](https://blenderartists.org/user_avatar/blenderartists.org/okidoki/32/1434104_2.png) [@Okidoki](https://blenderartists.org/u/Okidoki)\ **Post date:** [August 18, 2022, 8:58am UTC](https://blenderartists.org/t/locating-crash-log-file-following-instructions-can-not-find-it/1397469/2 "2022-08-18T08:58:16Z")
As the docu says: [blender temp dir](https://docs.blender.org/manual/en/latest/advanced/blender_directory_layout.html#temp-dir) (depends on settings) and the [blender crashes file](https://docs.blender.org/manual/en/latest/troubleshooting/crash.html) is calles `blender.crash.txt` … ---
**Author:** ![Bruno](https://blenderartists.org/user_avatar/blenderartists.org/bruno/32/1378655_2.png) [@Bruno](https://blenderartists.org/u/Bruno)\ **Post date:** [August 18, 2022, 11:16am UTC](https://blenderartists.org/t/locating-crash-log-file-following-instructions-can-not-find-it/1397469/3 "2022-08-18T11:16:38Z")
“depends on settings”? Would you help me to locate the folder or point out where to check that folder? ---
**Author:** ![Okidoki](https://blenderartists.org/user_avatar/blenderartists.org/okidoki/32/1434104_2.png) [@Okidoki](https://blenderartists.org/u/Okidoki)\ **Post date:** [August 18, 2022, 3:45pm UTC](https://blenderartists.org/t/locating-crash-log-file-following-instructions-can-not-find-it/1397469/4 "2022-08-18T15:45:11Z")
i already did… you have to read it: > The temporary directory is selected based on the following priority: > > - User Preference (see [File Paths](https://docs.blender.org/manual/en/latest/editors/preferences/file_paths.html#prefs-file-paths)). > - Environment variables (`TEMP` on Windows, `TMP` & `TMP_DIR` on other platforms). > - The `/tmp/` directory. Yes… it’s the first one… if you didn’t changed it … → `T*MP*`-directory… ---
**Author:** ![Bruno](https://blenderartists.org/user_avatar/blenderartists.org/bruno/32/1378655_2.png) [@Bruno](https://blenderartists.org/u/Bruno)\ **Post date:** [June 12, 2023, 9:34am UTC](https://blenderartists.org/t/locating-crash-log-file-following-instructions-can-not-find-it/1397469/5 "2023-06-12T09:34:59Z")
Hi. I am having new issues with Blender; I have not changed the folder where temps are saved. Still can not find any txt file related to the file. Is it possible Blender does not always write it? ---
**Author:** ![Okidoki](https://blenderartists.org/user_avatar/blenderartists.org/okidoki/32/1434104_2.png) [@Okidoki](https://blenderartists.org/u/Okidoki)\ **Post date:** [June 12, 2023, 10:17am UTC](https://blenderartists.org/t/locating-crash-log-file-following-instructions-can-not-find-it/1397469/6 "2023-06-12T10:17:05Z")
Of course it may crash that badly that there is no crashlog written… but you might want to start with any additional debug options…