MakeHair help...

I don’t know where to ask this, so I just put it here, but I’m having problems with the MakeHair thing for blender, I’ve followed all of the steps to getting it ready, including installing aqsis, and putting the file into the folder, but it won’t make an image along with the file when I export it, though it still makes the file (can’t remeber . format…) any help for what might be wrong would be appreciated…