I have created a Coffin creator in blender for a Cardboard Coffin company. I have a turntable animation all set up. All they have to do is render and adjust textures when they want. It is all working my end on PC, but when they try and render on Mac they get a pink overlay (see below).
I have got them to send me the file they were using, just in case they had changed something, but it all renders fine my end.
Note: When they render a single frame it looks fine. Although rendering as an image sequence is not an option as they do not have the knowledge to do so. And they want full control.
Any insights would be greatly appreciated