I notice people find it normal to complain, even when community members offers services and info for free. Not always, most of the time members are thank-ful and patient. But say like 3% act as if they bought something expensive that is not working.
I noticed this especially on YouTube, some comments in the videos. For example when a video is out of date and the link is not correct anymore to an addon. It doesn’t really encourage to do things for free this way. I spend hours and hours. Made a website, people like it mostly, but no-one clicks on the donate-button.
At the moment I’ve burn out from work, and now this. Guess it’s me, not the rest of the world.
Welcome to the world of open source. Hundreds of people downloaded my free add-ons and not a single one stopped by to say thank you So the best thing you can do is to just enjoy giving things away and do not expect anything as a return, otherwise you might burn your brain to ashes.
I am also amazed by your statistical precision there.
Open source is not only for taking. Humans are social people so they will give something. When not to you they give it to others, like an animation or models, or they create stuff they can earn money with so they can give it back. Never forget that people sometimes can’t give only take because they have very little. Give them time and they can.
Because you’re not giving them a free thing.
You’re giving them the right to have it.
And if that thing doesn’t work as they wish, they will stand up and fight for their right.
Human stupidity is the foundation of capitalism.
because for millennia we have lived in a world based on scarcity, and there has always been distrust when something was given to you for free …the rip-off was expected in return …
today the information, the easy cloning of some things, and the automation, and the FIAT money (based on the nominal value imposed by the states) have made things of great value close to free …
but still it is difficult to move to a new world, people have not yet understood the profound changes taking place, a mentality too rooted in the past millennia.
Today some things assume greater value and collective benefit with their diffusion and not purely individual value …
blender is an excellent case that works, as an example of the new world.
Its frustrating to create and give for free only to not get anything in return. But the problem is actually in the business plan of expecting. I have had the same problem.
You have to look at it from the perspective of the viewer, if you are giving them something that is on the market for free, they don’t feel like they owe you anything and won’t donate.
I suggest you create a paid product with a fixed price, create free content around it and offer coupons to your viewers.
That is what I did. The funny thing is, the users are happy with the paid product and just asking support sometimes. I only got some complaints about the free info. All that free stuff is a kind of a funnel where I can advertise my own product for free.
I will tell those who got my free stuff that they can get a refund in case they bought the free stuff from me.
Sort of a free choice and also a subjection to animalistic being within - in nature of all things burning and kind of a stepping stone on the way to living life of zen. Becoming human. It’s then when complaining can become a constructive criticism.