Blender eShop help !!

Hello

i have pre-ordered the Durian DVD

but i have a problem !! :frowning:

http://img195.imageshack.us/img195/4572/paymentnu.jpg

there were a conflict between the address from paypal and the blender shop , after the transaction has been completed i have edited and fixed the address in my paypal account , but when i reviewed the transaction , it showed the old address !!

have i to contact blender shop ? ,

not clear ? , ok …

i have provided the right info to the blender shop , found out that there were a conflict in the paypal adress info <my old address> , after the transaction completed i have amended the account address to the right new address , help me , this is the first time to use PayPal … :o

i’m very embarrassed about this situation .

thanks a lot .

Contact the E-Shop and confirm the mailing address with them since they will be shipping the dvd. http://www.blender3d.org/e-shop/contact_us_n.php

Don’t use PayPal’s “resolution center” since the issue isn’t with the seller. That will only create a delay in the availability of the funds to the e-shop because PayPal will put a hold on the funds until they can confirm a resolution.

Definitely always use the desired shipping address with PayPal since sellers will often use this information to create shipping labels.

i have sent this message , what do you think , thanks mate .

Hello blender shop

i’m : Dhia eldeen el khawaldeh

090907-3DK-24

i have completed the payment , and the transaction status on paypal is “complete” which is very fine by me …

but there’s a conflict between the address of shipping in paypal < which is WRONG >
and the one mentioned in my account in the E-shop <which is RIGHT>,

the provided address of shipping on the blender <Right address > store is :

[

Name : Dhia eldeen el khawaldeh

Zarqa - Alhashemia - Hei al naser , P.O. Box 199
Zarqa, 13125
Zarqa, Jordan

]

which is right , any other address may not be valid < i mean the one on paypal>

another question about the crediting

how would my name appear , full name or only first name , i want it full please …

thanks , i can’t wait to see the Durian Film !!! :slight_smile:

thanks a lot blender team .

The e-shop has been very good at answering my questions in the past. I’m sure they will resolve any issues for you.

The e-shop has been very good at answering my questions in the past. I’m sure they will resolve any issues for you.

Thanks for your comment .

http://2.bp.blogspot.com/_Jj--y7nzkjo/SFkZojUcs_I/AAAAAAAAD40/m_mexfokw0Q/s400/invisible-shopping-cart.jpg