About a week ago, a thread I posted was locked by one of the elysiun.com administrators, Timothy, because we had previously engaged in the use of pseudonyms in order to draw attention to some posts.
Our first honest-to-goodness Blender subscriber responded to a “feedback” email that I sent him and suggested that we respond here. We had previously not responded because we were trying to engage the moderator in a discussion about how to proceed. Since that attempt was met with silence, we have decided to respond here at our customer’s suggestion.
We were of course unaware that this tactic is frowned upon in this community and are terribly sorry for any offense it has caused. It was done at my direction, and I am personally very sorry for any offense my actions and the actions of my employees has caused. We sincerely hope that our actions since then will be viewed in a favorable light, regardless of whether community members can look past this and become our customers. Furthermore, I have issued a new corporate-wide policy that all ResPower employees are only to post on forums as themselves (this includes ALL forums, not just elysiun.com).
Here is our official response, which I sent to Bart Veldhuizen at his request, and part of which he posted here:
– History –
In this section I’m presenting some facts in the hopes that you, the Blender user, can research this issue and decide for yourself.
The two threads in question are:
Since then we have posted a tutorial for newbies, available here:
And our lead Blender developer, Cory King has signed up to the dev list with the intent of getting some bugfixes we had to implement to get Blender up-and-running back into the main source tree.
Here is the complete text of our private message to Timothy. Having never tripped over a self-layed landmine before, my wording may not have been correct or may not have come across the way I intended. If anybody has suggestions on how I could have worded it better, please let me know. As a programmer, my political skills suck, so feedback and constructive criticism are always welcome. In any event, he did not respond. Without that response, we were concerned about posting a response here - we didn’t want to further offend the Blender community.
As you can see, a part of our attempt to engage Timothy in a discussion about our tactics was an offer of a 3-month Super/Blender Bronze subscription, which I now instead offer to the first person not affiliated with ResPower to respond to this thread.
I am hopeful that the community is forgiving and will accept us into the fold, especially as we continue to bring improved functionality to our rendering service and to Blender itself. I look forward to the opportunity to respond to any questions you might have about this situation.
Early Ehlinger, President, ResPower, Inc.