For the last week, we have run a gallery based homepage to test the hypothesis that this might lead to more activity on the forum. Today I reverted back tot he default page while we think through our learnings to decide on next steps. In this post I’ll outline our learnings and next steps.
Before I continue, you can still set the gallery based homepage as your default by selecting it as your theme - just select it at the bottom of the sidebar:
Community sentiment
The poll didn’t get a lot of votes so I’m taking this data with a grain of salt, but there seems to be a slight preference for the gallery based homepage.
Impact on daily activity
Early data suggests a ~10% increase in daily pageviews.
Impact on likes
I looked at the number of daily likes given as another indicator of engagement. While there was a short spike right at launch, this seems to have settled back into the regular numbers.
I’m considering adding a like button to galleries to reach the same kind of low-friction engagement that platforms like Reddit and Instagram have - the quick reward there matters to artists, and the low like number on BA could suggest low visibility of their artworks.
Daily posts
Similar to the likes, the number of daily new posts saw a spike at launch, but then settled back to the regular numbers.
Problems with the current site layout
In no specific order, we found the following UX challenges:
- The theme selector is hard to find if you don’t know it exists. There are no ‘hints’ in the UI that you can change the homepage there.
- Posting is only allowed in subcategories, not in main categories like Artwork - selecting a main category will leave the ‘New Topic’ button grayed out, which is confusing to new users.
- Making sticky site announcements (like this one) is harder since a large number of users are not looking at the regular topics list anymore.
Ideas for improvement
Several ideas for improvement have been suggested by the community. Some will be easier to implement than others - especially ‘re-theming’ the entire homepage is a task that probably requires hiring a Discourse developer.
- Create a hybrid homepage. Difficulty: high.
A new homepage with a mix of the categories list, recent topics AND a section for art would be the ideal solution as it would appeal to both people looking for support as well as to people who just come to enjoy or share art. Here’s an example of what it could look like. - Add a highly visible theme toggle. Difficulty: medium.
An element at the top of the page that lets users choose between ‘latest art/latest posts’. See an example here. Edit: perhaps this theme component can help. - Re-think the top navigation bar to make space for new elements. Difficulty: easy.
Next steps
I have a busy time at work coming up, so I won’t be able to move the more complex solutions forward. But at the very least I’d be interested in getting the visible theme toggle and top nav reorganization done before the end of the year. Some help would be appreciated - please let me know if you’re available.